On March 19th, many netizens reported that the BOSS Zhipin app was not refreshing job postings, and the pages were not loading. The topic “BOSS Zhipin crashing” quickly trended on social media. The official customer service of BOSS Zhipin stated that they are working quickly to fix the issue. Some analysts pointed out that this incident reflects the intense competition in the current job market, underlying deeper social issues.
Public data shows that BOSS Zhipin is an online recruitment product based on the internet’s “direct recruitment” model. It mainly provides a direct communication channel between companies and job seekers. Applicants can create personal resumes on the platform, browse job postings, and submit resumes to positions of interest. BOSS Zhipin emphasizes direct dialogue between job seekers and recruiters, allowing job seekers to communicate directly with recruiters through the platform.
In the first quarter of 2023, the user base of BOSS Zhipin continued to grow, with 14.61 million new and enhanced users added. The monthly active user count reached 39.70 million, a 57.5% increase year-over-year.
BOSS Zhipin faced another server crash, drawing widespread attention once again. “BOSS Zhipin crashing” became a top trending topic on March 19th.
A netizen from Jiangsu, lelouchba0e4, commented: “For a recent Java developer position posted on BOSS, over 400 resumes were submitted shortly after. How could it not crash?”
Another netizen from Shanghai, Xiaoyaonk, stated: “It’s really crashing. Today when I was browsing (the BOSS platform), this was the situation. I’ve been job hunting for two months and still haven’t found any work.”
A netizen from Anhui, XiaoxiaoNZ, shared: “Job seekers on BOSS Zhipin are flooding with resume submissions while companies mass send out job postings, but the two sides are not matching up… It’s a vicious cycle. Job seekers can’t find work, and companies can’t find people.”
Some netizens expressed concerns about the job market: “There are too many people looking for work, and the competition is too fierce!”
Others suggested: “Set a limit on resume submissions, enforce feedback mechanisms, and make job searching more efficient and transparent.”
This is not the first time that BOSS Zhipin has experienced network crashes. On May 24th, 2023, some users reported a crash. BOSS Zhipin responded by stating that some functions on the desktop version of BOSS Zhipin experienced abnormalities that morning, but emergency repairs have since restored normalcy.
In July of the same year, there were more reports from users that BOSS Zhipin was crashing again, with the platform failing to display pages properly, showing a “system service error” prompt.
Commentators analyzing hot trending topics pointed out that the multiple server crashes of BOSS Zhipin not only exposed technical shortcomings but also reflected the intense competition in the current job market, as well as the anxiety among the unemployed and job seekers. These issues hint at underlying deeper societal problems.
During the peak job recruitment season known as the “Golden Third and Silver Fourth” months, the influx of recent graduates, middle-aged individuals facing layoffs, and working professionals looking to switch jobs all exert pressure on the servers, showcasing the booming job market and the eagerness of job seekers for opportunities.
The article also highlighted that the collapse of BOSS Zhipin reveals the contradiction between user growth and service quality for recruitment platforms. With the sharp increase in users, the server’s pressure has risen, while the matching efficiency has dramatically declined. Some headhunters revealed that HR personnel have to sift through more than 2000 resumes daily, leading to a significant number of “machine initial screening + read but no response” crude operations. This not only frustrates job seekers but also exacerbates societal employment anxiety.
“From a deeper perspective, the crash of BOSS Zhipin is a microcosm of the supply-demand imbalance in the job market. With the continuous increase in the number of university graduates and rapid adjustments in industry structure, job seekers are facing unprecedented challenges. As recruitment platforms serve as bridges connecting job seekers and companies, the improvement of their service quality becomes especially crucial.”