In the midst of the continuing bitter cold weather, the New York City Department of Environmental Protection (NYC DEP) is reminding homeowners to take early precautions to prevent water pipes and meters from freezing and bursting. The NYC DEP points out that most water pipes and meters are located in areas such as basements and crawl spaces that are not heated, making them particularly susceptible to freezing in low temperatures. If a water meter freezes and cracks due to a lack of proper protection measures by the homeowner, the NYC DEP will repair or replace it, but the cost will be borne by the homeowner. Responsibility for repairing frozen and burst household service lines or indoor water pipes falls on the homeowner, who must hire a qualified licensed plumber for the repairs.
The NYC DEP emphasizes that “prevention is better than repair.” Homeowners can take preventive measures from three directions: “insulation, draft prevention, and drainage.” This includes repairing broken windows, door gaps, and walls, installing storm windows for basement windows to prevent drafts, and ensuring that exterior doors and windows are tightly closed. Adding insulation to exterior walls and sealing gaps that allow cold air to enter can significantly reduce the risk of pipe freezing. For outdoor faucets, the NYC DEP recommends shutting off the water supply, removing hoses, and draining any remaining water to prevent them from freezing and bursting overnight.
For water meters located in unheated garages, extra insulation is recommended. Homeowners can inquire at local plumbing supply stores for insulation materials to add a layer of insulation to water pipes and meters. If pipes or meters are inside enclosed cabinets near exterior walls, the NYC DEP suggests keeping the cabinet doors open during cold weather to allow warm indoor air to circulate. Additionally, reinforcing insulation on the exterior walls can prevent direct exposure of the pipes to cold air. For those planning to be away during cold spells, the NYC DEP advises asking family or neighbors to help by periodically running a faucet to keep water flowing and reduce the chance of freezing.
In the event that pipes do freeze, proper handling is crucial. The NYC DEP recommends initially allowing a small amount of water to run from the faucet closest to the frozen area to create an outlet for the melting ice and steam. Then, using a hairdryer or heat lamp to heat the frozen area or placing a small portable heater nearby can assist in thawing, but it is essential to remember one crucial “winter survival rule”: never use an open flame to heat pipes or meters, as it poses a fire risk and can lead to steam explosions.
If attempts to thaw a frozen pipe are unsuccessful, the NYC DEP advises promptly consulting a licensed plumber. If a water meter is damaged due to low temperatures, homeowners can contact 311 for assistance. The NYC DEP also provides a webpage link for further information: https://tinyurl.com/y6jd4njm