Pandemic Alters Commuting Habits, MTA Plans to Introduce New “Day Pass” Scheme

New York Metropolitan Transportation Authority (MTA) is planning to introduce a new “Daily Pass” on Long Island Rail Road (LIRR) and Metro-North next year to adapt to the trend of hybrid office work, officially recognizing that the era of the traditional “five days a week in the office” no longer exists.

The new “Daily Pass” will replace the current round-trip tickets and can be used an unlimited number of times from the day of purchase until 4 a.m. the next day. The weekday ticket price is ten percent cheaper than two peak-hour one-way tickets, while the weekend ticket price is roughly equivalent to two off-peak one-way tickets. MTA emphasizes that although passengers may save a limited amount in the short term, frequent commuters can still save a considerable amount over the long term. Additionally, this type of ticket provides passengers with the flexibility of “boarding and alighting at any time.”

With the prevalence of flexible work-from-home policies after the pandemic, traditional five-day commuting patterns are gradually disappearing, prompting the need for ticketing designs to keep pace with the changing times. According to a May survey conducted by the Partnership for New York City, the percentage of employees returning to Manhattan offices on weekdays is only 57%, an increase of just one percentage point from 2024, and even slightly lower than the 58% in 2023.

This initiative is part of MTA’s overall fare adjustment for next year, which includes a 4.4% increase in peak-hour one-way tickets and weekly and monthly passes. Meanwhile, senior citizens, individuals with disabilities, and passengers with Medicare (red and blue card) benefits will continue to enjoy discounted tickets during peak hours.

Another significant change comes from MTA’s TrainTime application. This mobile ticketing app, launched only three years ago, has become the primary ticketing method for most passengers, replacing paper tickets. However, because passengers often activate electronic tickets only when ticket inspectors are present, train ticket inspection efficiency has decreased.

To address this issue, MTA plans to eliminate the manual activation step; in the future, once a one-way ticket is purchased, it will automatically be activated and valid for four hours. Passengers who frequently purchase electronic tickets after boarding will be charged an additional fee, similar to paper tickets, and will face increasingly heavier fines after multiple warnings.