Costco, the membership-based warehouse store, is the second largest retailer in the United States, the seventh largest retailer globally, and the largest chain membership-based warehouse store in the United States. It has always been favored by consumers of all ethnicities. Every day, Costco welcomes a large number of customers, so what behaviors of other customers irritate both employees and shoppers?
Treating employees well enables them to better serve customers. Customer surveys show that Costco’s employees are very good, with upbeat and helpful personalities. However, even with cheerful dispositions, they get annoyed when they witness rude behaviors from some customers.
According to posts by employees and customers on Reddit, here are some of the most annoying things people do at Costco.
Costco is popular among consumers, with stores almost always crowded with customers. Coupled with Costco’s large shopping carts, congestion in certain areas of the store can be frustrating, especially at the exits.
Where do people least want to encounter congestion? Right at the exits.
While it may be natural for people to securely store their receipts in their bags or pockets, it’s advised not to do so at Costco, especially when the receipt checker inspects your receipt. Placing your receipt in a spot and then struggling to find it can cause clogs.
It’s embarrassing and irritating when you can’t find your membership card at the checkout. A newly discovered and controversial customer behavior is placing the membership card on the checkout conveyor belt. This practice sparked a debate online earlier this year, with both customers and employees expressing disapproval since the cards can easily fall under the belt.
If this situation occurs, it leads to delays at checkout. In short, personally presenting the membership card to the cashier is a more humane practice.
Due to its popularity, Costco’s parking lot is usually crowded, making finding a parking spot a common challenge. Some customers come up with “creative” ideas, like parking their cars in the pavilions designated for shopping carts, which angers employees. Speeding through the parking lot is also frowned upon.
However, Costco’s parking spaces are relatively more spacious compared to other supermarkets.
In the parking lot, there are several pavilions designated for shopping carts at Costco. A responsible customer unloads items from the cart and returns it to the pavilion. However, many customers leave their carts randomly in the parking lot, which not only complicates the work for employees but also poses a risk to other customers’ vehicles.
One of the main benefits of shopping at Costco is being able to sample various free items, but that doesn’t mean you can turn the area near the sample stands into a gathering spot. It’s best to take your samples and move along, to avoid blocking the aisles.
It’s unpleasant when customers leave leftover samples on other products in the store.
Shopping is not something to rush through, and this is true for all supermarkets and department stores, but especially at large warehouse-style stores like Costco.
When rushing through the aisles at Costco, it’s easy to bump into others, especially when pushing a large shopping cart.
Gasping loudly while standing in line due to rushing is also considered impolite, as Costco is not a place for speed shopping.