Boarding a plane at the airport marks the first step of an air travel journey. Although this journey can be tiring, it doesn’t mean passengers can act however they want or disregard others, especially during the boarding process. Experts have pointed out common disrespectful behaviors that passengers often exhibit during boarding, which are worth noting.
According to a report by the Huffington Post, Jackie Vernon-Thompson, the founder of the From the Inside-Out School of Etiquette in the United States, emphasized the importance of being mindful of other passengers while preparing to board. This can always assist in a smooth boarding process.
Vernon-Thompson and other etiquette experts shared insights on the most common disrespectful behaviors exhibited by passengers during boarding and offered advice on how to avoid these mistakes.
Jodi R.R. Smith, the General Manager of Mannersmith Etiquette Consulting, mentioned that some people tend to gather near the boarding gate upon hearing the first boarding announcement. It’s important to check your boarding pass to see which group you belong to and board when your group is called.
Vernon-Thompson pointed out that it’s irritating when other passengers block the entrance while you are trying to board, requiring you to squeeze through and continuously say “excuse me.”
She emphasized, “If it’s not your turn yet, please step aside. Respect those who have been called. It’s a matter of etiquette.”
Many people opt to bring only a carry-on suitcase when flying and place it in the overhead bin in the cabin to avoid dragging around a large and heavy suitcase and to save on baggage fees. Consequently, they aim to board early to secure space in the overhead compartment for their suitcase.
Smith stated, “No one wants to spend more time on the plane, but people prefer to board early to ensure there is space in the overhead bins.”
However, this does not imply that you can board before your designated time. Etiquette expert Nick Leighton advised, “It goes without saying that you shouldn’t attempt to sneak onto the plane before your group is called.”
Vernon-Thompson advised, “Be prepared with your boarding pass when boarding, be ready for scanning upon reaching the entrance. Be prepared for each checkpoint at the airport.”
Diane Gottsman, the author of “Modern Etiquette for a Better Life” and founder of The Protocol School of Texas, highlighted the importance of storing your carry-on luggage and walking out of the aisle where your seat is located upon boarding.
Gottsman mentioned that when queuing to board, one should refrain from stopping to converse with familiar acquaintances as it can hold up the entire line.
During the boarding process, be mindful not to talk too loudly and avoid hindering others’ boarding in an attempt to catch up with someone.
Vernon-Thompson emphasized, “Avoid yelling loudly to catch the attention of friends or family. If time permits, simply walk up to them for a brief chat and then return to your position.”
Vernon-Thompson reminded people to quickly find their seat upon entering the cabin, stow their carry-on luggage in the overhead bin, and then sit down. Avoid blocking the aisle for an extended period and be mindful of other passengers entering behind you.
Aside from not blocking the aisle inside the cabin, one should also make way for passengers exiting the plane while waiting at the boarding gate.
Leighton stressed, “The overhead bin above your seat doesn’t belong to you. Sharing is caring.”
In accordance with airline policies, small carry-on luggage that meets size restrictions can be placed in the overhead bin. However, your small purse or other backpack should be placed under the seat in front of you.
You should not occupy too much space in the overhead bin. If you desire more legroom, opt to check your luggage.
Smith urged people not to push past others in the cabin aisle during boarding, and to wait for others to find their seats and sit down.
She suggested, “When you encounter someone placing their suitcase in the overhead compartment, you may want to squeeze by, but the aisles are narrow, so please wait a moment.”
Gottsman advised against using your phone while boarding and stowing your luggage as it can distract you and cause delays. It’s best to put away your phone.
Once seated, you can freely send texts or use your phone. However, before that, it’s recommended to put away your phone to avoid slowing down the boarding process.
Gottsman added, “Double-check your seat number. If you accidentally sit in someone else’s seat, apologize politely but be prepared with your boarding pass to confirm whether it’s your seat or someone else’s.”
Leighton emphasized, “Under no circumstances should you sit in someone else’s seat without permission.”
If you wish to switch seats with other passengers, wait until they have boarded and kindly ask if they are willing to swap. Regardless of their response, respect their decision.
Smith warned that luggage with wheels can roll on inclined surfaces, so avoid letting it collide with others.
In addition to holding onto the handle of your luggage when boarding, be careful when placing your luggage in the overhead bin to avoid accidentally hitting someone’s head.
If you see someone struggling to lift their luggage, potentially bumping into others nearby, offer assistance.
Avoid reclining your seat immediately upon sitting down as it can make it difficult for the passenger behind you to sit comfortably. Refrain from standing up and leaning forward onto the seat in front of you. Sit properly, fasten your seatbelt, and you will be more comfortable during the flight.
Vernon-Thompson advised, “Allow some personal space for the passenger in front of you. Trust me, the plane won’t take off with you standing. Respect personal space.”
During boarding, do not disturb flight attendants unless you genuinely need assistance. Their job at this time is to ensure the boarding process is smooth and safe. Even if you are in business class, let the flight attendants follow their operational procedures.
Gottsman suggested that if you want a cocktail, wait until everyone is seated before politely requesting it from the flight attendant.