In today’s society, having elderly or mobility-impaired family members at home often requires the preparation of essential assistive devices for daily living. Choosing the right aids is crucial for ensuring safety, comfort, and maintaining independence in life.
So, how can we find a solution that is both practical and economical without compromising on quality, while also ensuring continuous support services?
With these questions in mind, a reporter from the Epoch Times visited a highly acclaimed assistive technology supplier named “Mobility City” in Milpitas, California. This store offers a wide range of assistive devices for sale, rental, and maintenance services.
Located on Calaveras Avenue in Milpitas, this specialized assistive technology store welcomes visitors with a spacious and bright showroom displaying a variety of equipment, including transport wheelchairs, manual and power wheelchairs, walkers, electric scooters, electric beds, lift chairs, bathroom safety accessories, as well as stair and vehicle lift devices, ramps, and canes for daily use.
From the range of products to styles, Mobility City provides customers with comprehensive solutions for their daily needs. One of the unique services offered by the store is the opportunity for customers to try out various devices on-site, accompanied by detailed explanations and personalized recommendations from professional staff.
Mobility City is a nationwide chain store with over 60 branches in more than 30 states across the United States. The Milpitas branch operates on the core principle of “service first” to showcase its uniqueness.
One of the store owners, Kevin Shah, emphasized, “Customer service is at the core of all our work.” With over a decade of experience in the medical industry and having had parents who experienced prolonged mobility challenges in their later years, Kevin approaches his business with empathy and abundant professional knowledge.
His business partner, Jay Shah, shares the same passion. He said, “In Asian culture, we are raised with a deep sense of family responsibility and mutual care. When family members face daily challenges, we naturally want to lend a helping hand. This sense of responsibility is what drove us to establish this specialized store.”
Jay added that Mobility City in Milpitas serves not only individual customers but also collaborates with hospitals, long-term care facilities, and community programs to provide on-site maintenance and assistive device consultations for these medical, care, and support institutions within the community.
Due to their long-term commitment and support to caregiving institutions in the community, the store has received glowing reviews online. A quick search on Yelp reveals numerous five-star ratings.
One customer named Patti, who suffers from a degenerative neurological disease, needed a lightweight power wheelchair. With professional guidance in the store and trying out multiple models, she found the most suitable one for herself. Patti praised the staff as “friendly, patient, and highly professional,” mentioning her plans to return for future purchases.
Furthermore, Mobility City of Milpitas offers equipment maintenance, cleaning, battery replacement, and doorstep white glove (high-quality meticulous) delivery services. In summary, their goal is to make the process of providing mobility assistance services more convenient and comprehensive.
For more information about this specialized store, inquiries can be made by phone at (510) 947-7068 or by visiting www.milpitasca.mobilitycity.com.